Case Study

Uncanny Collectibles

Simplifying Multi-Channel Sales with QuickBooks Online

Client Background

Uncanny Collectibles is an Irish e-commerce business specialising in collectible merchandise. The business sells across multiple platforms, including its own website, Amazon, and eBay, with payments accepted through Stripe, PayPal, and bank transfer.

The Challenge

Founder Kim was committed to using QuickBooks Online for bookkeeping but was overwhelmed by the time-consuming task of manually entering and reconciling sales and payments across various platforms. Despite her efforts, reconciling Amazon, eBay, Stripe, and PayPal accounts each week was eating into hours she wanted to spend growing her business. She needed a more streamlined, scalable workflow.

The QuickWorks Solution

We worked closely with Kim to understand her current systems and identify a better way. We introduced an integrated app stack with QuickBooks Online at its core. The new system automatically pulled sales and payment data from all her platforms, syncing it into QuickBooks Online. Kim shifted from manually entering transactions to simply reviewing reconciled data.

We also redesigned her Chart of Accounts in QuickBooks Online to clearly categorise each sales channel and the associated platform fees. This allowed us to generate meaningful insights into the performance of each channel.

The Results

With automation in place, Kim reclaimed hours each week and gained clarity on her financial performance. She could now:
• Track the profitability of each sales channel
• Identify the platforms with the highest fee percentages
• Focus her marketing efforts on the most profitable platforms
• Eliminate underperforming sales channels

Kim now spends more time growing her business and less time stuck in the books. And with ongoing support and training from QuickWorks, she’s fully confident using her new system.